We are an online customer service clearinghouse and solutions provider. (We own the best possible generic domain name in this category; CustomerService.com.)
We currently get hundreds of unsolicited emails daily both from people who are experiencing service problems and companies looking for solutions to their customer service needs.
We will provide a full menu of everything related to customer service; from having a live person respond to an unhappy customer to monitoring online posts about our subscribing companies and following up until both the subscribers and customers are satisfied.
Our foundational service is a complete approach in that we start with the initial service problem, follow it through to completion, publish the results, and satisfy all concerned. Hence our tagline: “Commitment to Satisfaction”.
The benefits to our subscribing companies are that for a very reasonable monthly fee, we handle all their customer service issues…saving them time, money, and the possibility that they will lose customers and have their reputations damaged via social media on the internet.
We also look to use social media, viral buzz, and live moderators to enhance subscribing companies’ reputations.