Everything went really well, even though we suffered a day-long DSL/internet outage at our home (which is also our office). We still got a great logo (our designers just seemed to work that much faster to make up for the lost day in the middle of our final round). Customer service from 99designs, the contest management tools, and everything else were great and we will definitely be back for more graphics work in the future. We feel the final price of our logo was a steal for the quality creative work, number of design options, and personal service we received.